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All-in-One Emotional Wellbeing Support

What is Intellect

Mental health is not a binary concept, and Intellect is the only solution that addresses
the entire continuum of mental health care. We marry technology with a human touch
to deliver culturally-sensitive care with certified coaches, counsellors, and
psychologists on the ground across 20 countries in Asia.

From self-guided tools, to on-demand 1-to-1 coaching, and clinical support, Intellect
is a fully-digital interactive experience that supports team members and
their dependents in their emotional wellbeing and personal growth.
Personalise the right care you need with Intellect
We understand there is no one-size-fits-all solution when it comes to taking care of your emotional wellbeing. Intellect is designed to help you thrive in your everyday life, build resilience, and inch a step closer to your personal goals.

With Intellect, you can:

Cope with everyday challenges

Achieve your goals with a coach

Take charge of your wellbeing

Connect to clinical or 24/7 SOS support

Access our diverse network of providers across APAC
Intellect has been clinically proven to significantly reduce anxiety and stress among users, and employees can access these resources and support when needed without disclosing any personal information to their employer.

Find the right care for you

Get premium access to Intellect – a globally trusted and evidence-based
mental wellbeing experience that brings the whole spectrum of support
under a single touchpoint.
Self-care tools

Feel better in just 5 minutes with mini-guided sessions and journals, and get personalised recommendations based wellbeing levels.

1-to-1 Coaching

Connect with certified, local-speaking coaches and counsellors within minutes to support you in your personal and professional goals.

24/7 Clinical Support

Access to 24/7 helplines for immediate support, and our panel of Clinical Providers for higher touch care.

Try out Intellect’s research-proven methodology

Intellect has been clinically proven to significantly reduce anxiety and stress
among users, and employees can access these resources and support when
needed without disclosing any personal information to their employer.
93%

of employees experienced a decrease in anxiety levels after 4-6 weeks of utilisation

81%

of employees reported improved ability to regulate their emotions

4.9/5

user satisfaction rating across 3 million registered app users

Useful Links

Intellect’s Resource Hub
How to get started with coaching
App Navigation Guide (Dependents)

FAQ

Introducing Intellect

Intellect is an employer-sponsored benefit that connects employees [and their dependents] to personalised end-to-end care. We marry technology with a human touch to help you thrive in your everyday life, build resilience, and inch a step closer to your personal goals.

All regular, full-time and part-time team members and their dependents based in the following regions have full access premium access to Intellect: Bangladesh, Indonesia, Malaysia, Pakistan, the Philippines, Singapore, South Korea, Sri Lanka, Thailand, Vietnam.

All full-timers are eligible for full premium access to the Intellect App. Kindly reach out to your respective HR to reconfirm your eligibility to the Intellect App

We created an easy and effective mental health journey experience for everyone and anyone. With Intellect, you can access all these features in just one platform:

  • Self-care app & skill-building programs
  • 1-to-1 Coaching sessions with certified coaches & counsellors
  • Clinical support for higher touch care
  • 24/7 helpline access for immediate support

 

*Refer to App Navigation Guide for more details on how to access these features.

You can email us directly at support@intellect.co.

Alternatively, you can write in to us through the Intellect app, under “Report a problem” in Settings your Profile tab.

Behavioural Health Coaching

Here at Intellect, we believe that coaching is for anyone and everyone. Coaching can help you learn to manage both professional and personal challenges. Our diverse network of coaches are highly qualified professionals, consisting of certified coaches, counsellors, and psychologists.

Whether you are looking to better manage stress or emotions, upgrade your career or simply get support from someone as you navigate life, a personalised coaching experience can bring you one step closer to achieving your goals and improving your wellbeing.

Here are some areas you can use coaching for:

  • ✔︎ Health & lifestyle areas
  • ✔︎ Setting boundaries
  • ✔︎ Work or personal stress
  • ✔︎ Productivity & time management
  • ✔︎ Relationships & conflicts
  • ✔︎ Leadership coaching
Yes! We have local Behavioural Health Coaches in over 20+ regions across APAC. This means you can choose a coach from your region who speaks the native language and understands your cultural background.
Most definitely! We believe that it’s important to work with a coach that is best suited for you. If you feel that the coach is not a right fit, you can choose a different coach immediately through the app.

  1. Go to the Messaging section
  2. Click the 3 dots at the top right
  3. Choose the option to change coaches

Clinical Support & 24/7 Helpline

Clinical Support

You can access Clinical support in the Intellect app, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab]
  2. Select Not urgent right now 
  3. Complete the screening assessment.
  4. Get matched with a Clinician to book 1-hour Clinical sessions with a Clinical Provider.

24/7 Helpline

You can call the 24/7 helpline number directly from the Intellect app itself.

  1. Click Connect to SOS support or Clinical Sessions [In the Coach tab or Profile tab]
  2. Select Yes, it is urgent for 24/7 helplines

Dependents Access

You can invite your dependents to have full premium access to Intellect directly through your account. 

Go to the Profile tab > Settings > Add Dependents. They will then receive an email with a registration link to create a personal account and enjoy the premium services.

An eligible dependent is a permanent household family member of an eligible employee, and must permanently reside at the same address as the employee. 

A dependent is considered a minor if he/she is a child from the ages of 12 and 18-21 years old (depending on the legal age in each region).

You will be kept updated for activities regarding your child. You are required to join the first coaching or clinical session your child has with Intellect. The intention is for the provider to get to know you in case risk is identified and the provider needs to get in touch with you. You may be required to attend subsequent sessions if requested by provider.

Privacy & Confidentiality

Data privacy and security are our utmost priority. As such, we employ rigorous measures that meet the privacy regulatories (e.g. PDPA, HIPAA, GDPR) to ensure that all user data is protected, kept confidential, and never misused. 

Our Zero-Knowledge Encryption policy keeps users’ data completely private. No one but you can access the self-care app content – not us, nor your employer.

All interactions with our providers are strictly confidential. That means your employer will not know who is using these services.

The types of data collected include your registration information, participation in sessions, and user engagement data – which are never shared with your employer.

To ensure user anonymity & confidentiality, we only use aggregated and anonymised data for product improvement, development, and research purposes.

*Please refer to our Privacy Policy for details.

Your employer has no access to your personal data, or any data that is personally identifiable to you.

The organisation only receives high-level aggregated utilisation statistics that are always anonymous and never personally identifiable to any individual.

Critical Incident Support

In the event your team experiences a critical or traumatic incident, reach out to Intellect and our team will provide the right support to help your team cope with traumatic experiences and process the incident healthily.​

Critical Incident Support by Intellect includes multiple levels of support to managers and team members to cope with traumatic experiences at the workplace. The goal is to help the team process the critical incident healthily and bounce back as soon as possible.

Critical incidents are sudden and unexpected, and oftentimes sufficiently disturbing to overwhelm a person’s coping capacity. These are some examples of critical incidents in the workplace:

  • ✔︎ Co-worker passed away
  • ✔︎ Workplace accident
  • ✔︎ Security threat
  • ✔︎ Physical assaults
  • ✔︎ Sexual harassment
  • ✔︎ Workplace bullying
  1. Reach out to Intellect by filling in this request form: https://shorturl.at/dlnRU
  2. Intellect will get in touch within 1x working day to assess and recommend the best level of support.​
  3. Intellect will coordinate for the support to be delivered by experienced Counsellors & Clinical Psychologists
A critical incident can adversely impact the team’s physical, emotional and psychological wellbeing.  Professional support can reduce the negative impacts by helping the team understand their reaction to the incident and process the traumatic experience healthily to prevent possible serious long-term effects, as well as to look out for severe symptoms to be referred for further help. 

It is important to take note that critical incidents can affect team members who are directly and indirectly involved.

Helpline section

Singapore toll-free 🇸🇬 8008528513
Singapore non-toll free 🇸🇬 (+65) - 31386067
Philippines 🇵🇭 180015500039
Vietnam 🇻🇳 1800400143
Malaysia 🇲🇾 1800819221
India 🇮🇳 0008009191723
Indonesia 🇮🇩 00180332160199
Thailand 🇹🇭 1800013790

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